OUR VISION
Going the extra mile for every client
Our Vision
To be your lifelong partner for your financial goals.
Our Mission
MB Associates is a highly dedicated and experienced team of finance specialists who strive to provide exceptional service for every client. Whether we are sourcing the right mortgage or arranging a bespoke financial protection plan to offer peace of mind for a family or a business, our personable, yet professional team will always ensure the process is smooth, transparent and first class.
We aim to guide and support our clients at every single stage of their financial journey, from initial meeting to completion.
Every client is assigned an experienced administrator who will provide updates and guidance at each stage of the process. We are always prepared to go the extra mile – even if it means chasing third parties to speed things along so that we can minimise stress levels with a property purchase, remortgage or implementation of a financial protection plan.
We strongly believe in developing a lifelong relationship with our clients. We’re not here to offer a ‘quick fix’ but instead aim to educate and add value. We always take a long-term approach to our clients’ needs and nurture relationships that will last a lifetime, and in some cases through multiple generations. Quite simply, our mission is to always put our clients first and ensure they are at the centre of everything we do.
Our Vision
To be your lifelong partner for your financial goals.
Our Mission
MB Associates is a highly dedicated and experienced team of finance specialists who strive to provide exceptional service for every client. Whether we are sourcing the right mortgage or arranging a bespoke financial protection plan to offer peace of mind for a family or a business, our personable, yet professional team will always ensure the process is smooth, transparent and first class.
We aim to guide and support our clients at every single stage of their financial journey, from initial meeting to completion.
Every client is assigned an experienced administrator who will provide updates and guidance at each stage of the process. We are always prepared to go the extra mile – even if it means chasing third parties to speed things along so that we can minimise stress levels with a property purchase, remortgage or implementation of a financial protection plan.
We strongly believe in developing a lifelong relationship with our clients. We’re not here to offer a ‘quick fix’ but instead aim to educate and add value. We always take a long-term approach to our clients’ needs and nurture relationships that will last a lifetime, and in some cases through multiple generations. Quite simply, our mission is to always put our clients first and ensure they are at the centre of everything we do.
Our Culture
We will always adhere to the following principles:
Total Commitment
We will provide 100 per cent commitment to everything we do for our clients and colleagues.
Trust
We will always act in a reputable, trustworthy manner, and will be completely transparent at all times.
Truth
We will only ever speak the truth and conduct ourselves in an honest and candid way.
Act
Once we have committed to a task or project, we will act quickly yet thoroughly. We believe that part of offering a great service is to work swiftly, but without compromise.
Positive Communication
We pledge to communicate in a positive, upbeat, and empowering manner. We will avoid gossip and negative language.
Measured
The property market can be unpredictable and there may be challenges for our clients at times, but we will always strive to conduct ourselves in a calm and composed manner, which is especially important when obstacles arise.
Team Spirit
We will work as a team, aiming to inspire, motivate and support our clients and colleagues.
Consistency
We will be consistent and steady with the quality of the service and actions we perform.
Efficient
We will always act efficiently and in an organised manner.
Supportive
We will support our clients and colleagues to the very best of our abilities.