TESTIMONIALS FOR WORKING WITH A MORTGAGE ADVISER

Feefo Gold Trusted Award 2022

What our clients have to say about our service…

“I found the service from MB Associates excellent. They showed patience, competence, and perseverance. Our case was not easy but they took the time to listen to our situation, offer options and go above and beyond for us to get the best mortgage deal. We always received great communication without delays.”

Bobby and Iva, Kent

“The service was very professional and extremely efficient. I was given a very clear explanation of the process and I was very grateful to have Neil and Lesley at hand to respond to my queries. The MBA team responded with lightning fast speed to my queries and I have already started recommending them. They are very trustworthy. ”

Jai

“MB Associates helped me find the right product to suit my needs. The flexibility I was offered during the process was most helpful, as I needed to change the property I was purchasing, and they were were able to accommodate. I also found the team extremely responsive. I would be happy to recommend the company.”

Faisal

“I was very satisfied with the service from MB Associates. James was fantastic at talking me through the different options and the team were very responsive when I contacted the office. I would be happy to recommend MBA to others.”

Vicky

London

“The service provided was fantastic from start to finish. I was worried about the mortgage process as a first-time buyer, but Shaun was so helpful and reassuring which made everything smooth and easy. He never approached our conversations like he was trying to sell me anything. Everyone was extremely responsive.”

Dani Graves

Sutton

“We have been dealing with Monica and Phil for over 15 years – ever since we got our first mortgage – and have always been impressed with the great service. They make the process seamless and hassle-free. Phil takes the time to understand our circumstances and is exceptionally knowledgeable, friendly and professional.”

Suzie and Paul

Sutton

“We have worked with Shaun and the MB Associates team for the past four years and are always happy with the advice and support we are given. It was helpful to be able to contact the team easily with any queries. We are always recommending Shaun and the team to our friends.”

Laura and James

Redhill

“I have been very happy with James Watson as my mortgage broker. He always returns calls, replies to emails and offers advice which has stopped me from making mistakes. In addition, I believe he always gets me the best deal.”

Karen

Frinton-on-sea

“MBA was sending helpful reminders and always had time to explain and answer all my questions. Peggy went the extra mile to help me with remortgage issues.”

Monika Larkin

Sutton

“I found it very reassuring that MB Associates were keen to follow things up immediately and at no point did I feel like we would have to wait for responses or answers to questions. Whenever I had a query, I always received a prompt response, as well as always being kept fully up to date with any developments with my remortgage.”

Grant

Manchester

“Lesley was extremely proactive and helpful – I didn’t need MB Associates to respond to me because they were always on top of everything and getting in touch with me first. Lesley contacted me a number of times to update me and was extremely helpful in keeping everything on track. She is a superstar!

Gwen

Newport

“We have been extremely pleased with the service. We were able to get detailed information and all our questions answered very quickly. We found the information given to us the most helpful. Shaun got back to us within an hour or so of emailing him. He was extremely quick at replying to our calls and emails.”

Priya and Yaneal

Morden

“This was a very efficient, smooth and well-managed process. We are delighted with the service provided, and with Lesley and Neil’s proactive management of our case. The entire team was extremely professional and managed our refinancing from identifying the best rate to chasing the mortgage on completion day.”

Yann

London

“I am very satisfied with the service provided by MB Associates. The expertise and the explanations and advice given through the entire process was most helpful. I would be happy to recommend MBA to others due to their professionalism, expertise in the subject area and their attentiveness to their clients.”

Albert

New Malden

“We are both really satisfied with the help and service we received and also being able to speak to someone over the phone. Things are much more understandable when explained over the phone. MB Associates made the process so easy and we’d be happy to recommend them to others.”

Kieran and Marian Rix

Poringland, Norwich

“The way MB Associates were able to answer any questions about my complicated mortgage really put my mind at ease. They were super-fast and responsive not only to me but when reaching out to my lender. They are easy to talk to, reasonably-priced, approachable, friendly and above all, highly professional.”

Patrick F

Los Angeles, California, USA

“This was our first experience of remortgaging our property and we were provided clear and helpful guidance. If we didn’t understand something it was well explained. Lesley was very proactive, extremely organised and massively helped with the chasing of our new solicitors. She was always available to answer our numerous questions.

Francesca

“We have used MB Associates for years and would never go anywhere else. After the initial meeting everything was handled with ease – we never had to chase anything and were kept informed regularly on progress. If I ever needed to ask a question via phone or email, I always received a quick response. MB Associates are the best!

Karl Gardini

“We are very satisfied with the service we received. Everyone involved has been very helpful and kept us up to date every step of the way. The team were the most responsive I’ve ever known. They made the whole process so easy. They took care of everything. They were a very friendly team. Highly recommended.

Steph, Bracknell

“I am totally satisfied with the service I received. It has all been very easy. I have obtained a far more affordable mortgage and with the completion date specified. Neil  guided me through the whole process. He listened to my needs, gave me a few options and advised me on each one. He was extremely courteous and helpful.

Lene, Snodland

“I was extremely satisfied with the service. All emails were always answered quickly. Helen and Kirsty answered any questions I had, no matter how silly they seemed. The most helpful thing was that they were always there to answer these questions. I can recommend MB Associates 100 per cent to anyone looking for a mortgage.”

Lynda, East Grinstead

“I am very satisfied with the service provided by MB Associates during the remortgage process. The instructions were clear about the requirements for the application and any questions I had were answered promptly. All questions were answered promptly. I would definitely be happy to recommend MBA to others.”

Akhil

“We received a professional and knowledgeable service from our dedicated broker, Shaun, and his colleague Peggy. They both made the whole process run very smoothly. We were never in the dark about what stage our application and sale had reached. The team always got back to us quickly, they were really helpful.”

Jason, Cheam

“MB Associates provides an excellent service and always has the client at the heart of what they do. They kept me informed at all times throughout the process and I found the staff to be friendly and knowledgeable. I have been with them for many years. They always give the correct professional advice and I trust the company.”

Ann, West Sussex

“In the first meeting with Shaun, we went over mortgage options and found an excellent rate that fitted our requirements. Shaun was even able to find us a mortgage that, within a few years, will have saved us more money than the service cost. Peggy was fantastic at answering questions and chasing solicitors. They were extremely helpful.”

Christopher & Jingwen, Surrey

“The service from MBA was excellent throughout the process of our re-mortgage application. The MBA team were easily contactable and very responsive to questions. They were helpful with queries when we were completing the forms. I would definitely recommend MBA to others.”

Tom, Mitcham, Surrey

“We have just completed our remortgage with MBA and can’t recommend them highly enough. Helen was always available on the end of a phone and was on the case and updating us regularly. This is our fourth time using MB Associates and we have always received an excellent service.”

Jane, Kent

“I found the service from MBA very efficient, despite the difficulties with lockdown. I have already recommended MB Associates to others, several times! The team were always very responsive when I raised a query.”

Alison, Cheam

“I received an excellent service from MBA. I have been using their expertise since 2004 and always find them to be extremely helpful and efficient. I would happily recommend them to anybody. Peggy was amazing throughout the process, taking me through things each step at a time. The team are efficient and easily contactable.”

Aisling, Carshalton

“Monica and her team provided a seamless service which met all our needs. The team kept us up to date throughout the process and we didn’t have any concerns as everything was taken care of in a professional and timely manner. We found everyone we dealt with at MBA very thorough and helpful in answering and resolving queries.”

Annaliza

“As always, we found the service from MB Associates very professional and thorough. We always feel we are in safe hands and a lot of the hard work is taken out of remortgaging. Phil talked us through the different options and provided good advice. When we had any queries, Phil and Peggy were quick to respond to queries.”

Kate, Banstead

“The service was professional, efficient and informative all the way through from enquiry to completion. All the staff were friendly and helpful regardless of what stage I was at during my mortgage application. I got a great mortgage deal which I’m extremely happy with. I have a lot of trust in MBA to provide the best advice.”

Jo Kaleta, Bromley

“We found Neil at MB Associates very good and very responsive. Both Neil and Lesley (Pope) went above and beyond in responding to our questions and we would definitely be happy to recommend MB Associates to others.”

Mrs P, Tadworth

“I’m very grateful to MBA for the support they provided during the long buying process. I could not be happier with the service and fully recommend them to anyone considering a hassle-free mortgage application.”

Mr M Roumani, London