MB Associates has won the Feefo Gold Trusted Service Award, an independent seal of excellence which recognises businesses that consistently deliver a world-class customer experience for the second year running.

Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional customer feedback. The awards are unique because they truly reflect a company’s dedication to providing outstanding customer service by analysing feedback from real customers.

Feefo has presented the Gold Trusted Service Awards to businesses that have collected at least 50 reviews between January 1 2022, and December 31 2022, with a Feefo service rating of between 4.5 and 5.

Monica Bradley, Founder and Managing Director of MB Associates, says: ‘It’s a privilege to receive a Trusted Service Award from Feefo once again. Keeping our clients happy is our priority. The award also recognises how hard our staff have worked under incredibly challenging market conditions.’

Congratulating MB Associates on winning this year’s award, Tony Wheble, CEO at Feefo, says: ‘2022  has been a difficult one for so many businesses, so I’m delighted to recognise thousands of our clients that have overcome various challenges to provide such high levels of customer service and satisfaction.’

For more information on Feefo, please visit www.feefo.com

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